Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $16.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
DailyPay app
on the spot awards
Medical insurance
Travel Discounts
wellness programs
401k
Internal mobility
Job Description
Worldwide Flight Services (WFS) is a global leader in ground handling services for the air cargo and passenger industries. Operating across 164 airport locations in 18 countries and on 5 continents, WFS is dedicated to providing exceptional service that ensures timely delivery of cargo shipments, efficient luggage handling, and smooth passenger experiences. The company employs expert teams specializing in cargo, passenger, ramp handling, and technical services, all working diligently to maintain the highest levels of safety, security, and customer satisfaction. WFS’s comprehensive operational footprint spans airports worldwide, positioning it as an industry leader with a robust reputation for reliability and... Show More
Job Requirements
- High school diploma or GED equivalent
- at least 1 year of experience in customer service or related field
- ability to work varied shifts, including weekends, holidays, and nights
- strong verbal and written communication skills
- ability to lift and handle baggage weighing up to 50 lbs
- basic computer proficiency, including the ability to input data and use relevant software
- stay up to date on recurrent training as assigned
- ability to obtain and maintain airport security badge
- ability to read, write, and speak the English language
Job Qualifications
- High school diploma or GED equivalent
- at least 1 year of experience in customer service or related field
- strong verbal and written communication skills
- basic computer proficiency
- ability to lift and handle baggage weighing up to 50 lbs
- ability to obtain and maintain airport security badge
- ability to read, write, and speak the English language
- previous experience in an airport, airline, or logistics environment
- knowledge of ticketing, reservations, and fare calculation systems
- experience handling lost and found procedures or baggage claims
- strong organizational skills and attention to detail
- familiarity with airport regulations and procedures
- knowledge of international shipping and airfreight documentation
- proficiency in a second language for assisting international travelers
- strong conflict resolution and problem-solving abilities
Job Duties
- Make reservations, issue tickets and itineraries, and compute fares for passengers
- handle baggage check-in, collect excess baggage charges, and provide general travel information
- assist passengers at boarding gates, including checking ticket validity and processing boarding procedures
- manage arrangements for passengers holding reservations, standby travelers, and their luggage
- determine flight close-out times and complete necessary flight documentation for accuracy
- handle post-departure procedures, including invalidating tickets and finalizing reports
- conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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