Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Paid vacation
sick leave
Company paid holidays
Job Description
Swissport is a global leader in aviation services, renowned for providing excellence in Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers each year. Operating across various countries and airports around the world, Swissport has built a reputation for delivering reliable, tailored, and high-quality solutions that enhance customer experience in the aviation industry. The company prides itself on a workforce driven by values such as showing care, doing the right things, and winning as a team, which sets it apart from competitors. Swissport serves as a vital partner to airlines and airports by ensuring smooth, efficient operations... Show More
Job Requirements
- High school diploma or GED equivalent
- Relevant work experience in customer service
- Excellent communication skills (written and verbal) in country specific language
- Ability to type and learn airline specific computer reservation/ticketing software
- Willingness to work in inclement weather
Job Qualifications
- High school diploma or GED equivalent
- Relevant work experience in customer service
- Excellent communication skills (written and verbal) in country specific language
- Additional languages desirable
- Commitment to continuous improvement
- Self motivated and able to work independently
- Attentive to detail and numerate
- Ability to follow processes and procedures and apply flexible approach when required
- Ability to type and learn airline specific computer reservation/ticketing software
- Willingness to work in inclement weather
Job Duties
- Inspect and verify passenger documentation
- Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
- Manage passenger baggage processing including handling and fee calculation if applicable
- Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
- Direct passengers through Customs, Immigration, and Quarantine, as required
- Make public address announcements as required
- Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
- Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies
- Operate equipment to include the jet way, computer keyboards, and carrier specific reservation/ticketing software
- Produce all required, work-related documentation
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Popular Cities