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Passenger Service Agent

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $26.00
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Work Schedule

Flexible
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Benefits

weekly pay
401k
Paid Time Off
Paid training
Company uniforms

Job Description

dnata is a global leader in the aviation services industry, dedicated to providing superior ground handling, cargo, travel, and flight catering services across six continents. Established in 1959, dnata has grown to become one of the world's largest air services providers, operating in 129 airports and serving over 300 airline customers globally. With its international and domestic presence, the company manages more than 1,900 flights daily, moves over 8,500 tons of cargo, facilitates over 16,000 hotel bookings, and delivers over 320,000 meals every day. Recognized repeatedly for excellence, dnata has been awarded "Ground Handler of the Year" for seven consecutive... Show More

Job Requirements

  • Possess and maintain FAA/Airport required identification/seals or authorizations
  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Ability to stand, bend, stoop, and walk for extended periods of time
  • Push, pull, lift, and load up to 70 pounds
  • Exceptional customer service skills

Job Qualifications

  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Exceptional customer service skills

Job Duties

  • Electronic check-in of passengers for international travel
  • Verification of documents for international and domestic flights
  • Assign passenger seats
  • Ensure correct boarding passes are provided to each passenger for the assigned flight
  • Verify ticket and seat reservations
  • Match manifest to on-board count
  • Announce arrivals and departures as necessary
  • Provide information to passengers/customers as requested
  • Connect/disconnect Jetway/stairs as necessary
  • Assist with baggage tagging and baggage claim reports
  • Maintain current knowledge of all flight times during designated shift
  • Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
  • Perform other duties as assigned

Job Qualifications

Experience

No experience required

Job Location

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