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dnata

Passenger Service Agent

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Day Shifts
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Benefits

weekly pay
401k
Paid Time Off
Paid training
Company uniforms

Job Description

Dnata is a leading global air services provider with a remarkable history dating back to 1959. Operating in 129 airports across 35 countries on six continents, dnata offers a comprehensive range of services including ground handling, cargo, travel, and flight catering. With a trusted presence internationally and domestically, it serves more than 300 airline customers worldwide. Daily operations include managing over 1,900 flights, handling more than 8,500 tons of cargo, booking upwards of 16,000 hotel stays, and delivering over 320,000 meals. The company is renowned for its commitment to excellence, evidenced by being awarded "Ground Handler of the Year" for... Show More

Job Requirements

  • Possess and maintain a valid state driver's license and other FAA/airport required identification/seals or authorizations
  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Ability to stand, bend, stoop, and walk for extended periods of time
  • Push, pull, lift, and load up to 70 pounds
  • Exceptional customer service skills

Job Qualifications

  • Possess a high school diploma or GED equivalent
  • Excellent communication and interpersonal skills
  • Possess basic computer literacy
  • Exceptional customer service skills

Job Duties

  • Electronic check-in of passengers for international travel
  • Verification of documents for international and domestic flights
  • Assign passenger seats
  • Ensure correct boarding passes are provided to each passenger for the assigned flight
  • Verify ticket and seat reservations
  • Match manifest to on-board count
  • Announce arrivals and departures as necessary
  • Provide information to passengers/customers as requested
  • Connect/disconnect jetway/stairs as necessary
  • Assist with baggage tagging and baggage claim reports
  • Maintain current knowledge of all flight times during designated shift
  • Maintain liaison with airlines, customer service representatives and ground handlers
  • Performing other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.