Alliance Ground International, LLC logo

Passenger Service Agent

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $22.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedules
Career development opportunities

Job Description

ATS is a well-established aviation services company operating across more than 50 cities throughout North America, with a workforce exceeding 3,000 employees. For over 45 years, ATS has been known for its excellence in ground services and hospitality within the aviation industry. The company proudly serves nearly 200 airline customers daily, delivering top-notch quality service combined with a strong commitment to safety. ATS has built a solid reputation on reliability and professionalism and is dedicated to sustaining its growth by recruiting the best talent in the industry. As a dynamic and expanding company, ATS fosters an environment that emphasizes teamwork,... Show More

Job Requirements

  • Be at least 18 years of age
  • Possess a high school diploma, GED or work experience equivalent
  • Possess a valid driver's license with a clean driving record (only required for some airports)
  • Be able to pass a drug screen and obtain airport security clearance which includes an extensive 10-year employment, criminal record, and residence background check

Job Qualifications

  • Demonstrate strong communication skills to interact professionally with passengers, team members, and station leadership
  • Have proficient computer skills
  • Be at least 18 years of age
  • Possess a high school diploma, GED or work experience equivalent
  • Possess a valid driver's license with a clean driving record (only required for some airports)

Job Duties

  • Check in passengers and their luggage at the ticket counter and gates
  • Patiently handle customer concerns and complaints regarding ticketing and baggage handling
  • Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise
  • Make announcements at the gate or over the general PA system regarding flight activity
  • Be responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.