Menzies Aviation

Passenger Service Agent

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $19.50
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
accident coverage
critical illness coverage
Hospital Indemnity coverage
voluntary life insurance
Voluntary Short-Term Disability Insurance
Voluntary long-term disability insurance
401K Savings Plan
Employee assistance program
Prepaid legal coverage
Identity Theft Protection
Pet insurance
uniform provided
flight privileges

Job Description

Menzies Aviation is a global leader in aviation services, specializing in providing efficient passenger and ground handling solutions across multiple airports worldwide. Known for their commitment to excellent customer service and operational safety, Menzies Aviation stands out as a prominent company in the aviation services industry. They serve a broad client base including airlines, airports, and passengers, ensuring smooth and secure ground operations. The company prides itself on professionalism, safety, and teamwork, consistently delivering top-quality service to its customers and partners.

As a Passenger Service Agent at Menzies Aviation, you will play a vital role in the frontline operations... Show More

Job Requirements

  • must be at least 18 years of age
  • must pass pre-employment drug screen
  • ability to proficiently read, write and speak english
  • must be comfortable lifting 70lbs
  • must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • must pass FBI background check and obtain US Customs seal
  • must be available and flexible to work variable shifts including weekends and holidays

Job Qualifications

  • must be at least 18 years of age
  • must pass pre-employment drug screen
  • ability to proficiently read, write and speak english
  • must be comfortable lifting 70lbs
  • must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • must pass FBI background check and obtain US Customs seal
  • must be available and flexible to work variable shifts including weekends and holidays
  • prior customer service experience strongly preferred
  • intermediate computer skills required

Job Duties

  • assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport
  • interpret identification labels along with baggage and cargo routing tags
  • host self-service kiosks
  • ensure that all work areas are organized
  • keep a positive attitude while offering assistance
  • ensure the safe and secure operations
  • comfortable lifting/moving up to 70lbs of cargo and baggage
  • some bending, stretching, pushing and pulling
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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