Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.54
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Free stand-by travel privileges
Medical insurance
Dental Insurance
Vision Insurance
401k match program
quarterly and annual bonus plans
Holiday and paid time off
Job Description
Horizon Air is a regional airline operating as a subsidiary of Alaska Airlines, known for its dedication to delivering exceptional air travel experiences primarily in the Pacific Northwest and beyond. Established with a commitment to customer service and operational excellence, Horizon Air provides vital connectivity between smaller communities and larger hubs, making travel accessible and convenient for a wide range of passengers. The company emphasizes a friendly and welcoming environment, both for travelers and its employees, fostering a culture that values teamwork, safety, and community engagement.
Horizon Air’s airport teams are central to the airline’s mission of delivering remarkable passenge... Show More
Horizon Air’s airport teams are central to the airline’s mission of delivering remarkable passenge... Show More
Job Requirements
- High school diploma or equivalent
- Minimum age of 18
- Must be authorized to work in the U.S.
- Strong written and verbal communication skills
- Ability to juggle multiple tasks in a fast-paced environment
- Ability to learn and operate a computerized reservation system
- Typing speed of at least 25 WPM
- Ability to consistently lift 50 pounds
- Must be able to stand for long periods of time
- Must be able to bend, stoop, squat, reach and grasp
- Ability to perform basic mathematics
- Ability to work a flexible schedule including nights, weekends and holidays
- Ability to participate in paid training that may require overnight travel
- Ability to obtain airport security clearance
- Ability to communicate in English
Job Qualifications
- Strong written and verbal communication skills
- Ability to juggle multiple tasks in a fast-paced environment
- Ability to learn and operate a computerized reservation system
- Typing speed of at least 25 WPM
- Ability to consistently lift 50 pounds
- Must be able to stand for long periods of time
- Must be able to bend, stoop, squat, reach and grasp
- Ability to perform basic mathematics
- Ability to work a flexible schedule including nights, weekends and holidays
- Ability to participate in paid training that may require overnight travel
- Ability to obtain airport security clearance
- Ability to communicate in English
- High school diploma or equivalent
- Minimum age of 18
- Must be authorized to work in the U.S.
- A minimum of 1 year of customer service or community service experience
Job Duties
- Assist guests with travel needs e.g., answering inquiries, baggage, ticketing, checking-in passengers and boarding flights
- Ensure cabin accommodations
- Assist with mishandled guests as a result of oversold flights, delayed or cancelled flights, lost, delayed or damaged luggage
- Evaluate and prepare flights by arranging seat assignments, directing guests, making announcements using a PA system processing upgrades and standby requests
- Process and secure guest luggage. Enters and maintains delayed or damaged luggage claims using a data entry system
- At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction
- Performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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