Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $31.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Job Description
The hiring establishment specializes in providing essential airport customer service, facilitating smooth travel experiences for passengers through various professional services. Operating within the airline and airport customer service industry, the company excels in supporting daily operations at airport terminals, ensuring a welcoming environment for travelers and maintaining efficiency in passenger processing. This company is committed to delivering excellence in customer interaction, managing ticket counters, and overseeing boarding and baggage services with the highest standards of professionalism and care.
This role offers an exciting opportunity for individuals interested in airport customer service, centered around direct interaction with passengers to assist wi... Show More
This role offers an exciting opportunity for individuals interested in airport customer service, centered around direct interaction with passengers to assist wi... Show More
Job Requirements
- High school diploma or equivalent
- Computer experience necessary
- Previous customer service experience preferred
- Must be 18 years of age or older
- Must have a working telephone number for contact
- Must have reliable telephone and transportation
- Treat all information as confidential
- Ability to communicate clearly and concisely in verbal and written communication
- Must be able to stand and walk in terminal area throughout the scheduled shift
- Must be able to consistently push, pull and lift 50 to 70 lbs
- Must be able to carry oversized bags 100 to 125 yards
- Must pass pre-employment and random drug tests
- Must complete a criminal background check
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service
- Must be able to read, write, understand and carry out instructions in English
Job Qualifications
- High school diploma or equivalent
- Computer experience necessary
- Previous customer service experience preferred
- Must be 18 years of age or older
- Must have a working telephone number for contact
- Must have reliable telephone and transportation
- Ability to communicate clearly and concisely in verbal and written communication
- Must be able to stand and walk in terminal area throughout the scheduled shift
- Ability to consistently push, pull and lift 50 to 70 lbs
- Must be able to carry oversized bags 100 to 125 yards
- Must be able to read, write, understand and carry out instructions in English
- Possess tact to deal with all levels of situations, client representatives, employees and the public
Job Duties
- Meet and greet customers with tickets
- Provide assistance to passengers as requested or required
- Monitor ticket counter and self service check-in queue activity
- Assist with the ticketing and boarding process, gates, and baggage service
- Provide general information to passengers, give directions and flight information
- Summon the security supervisor and refer difficult or uncooperative passengers to security
- Keep supervisor informed of needs and problems in assigned areas
- Attend meetings and inservices as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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