Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.54
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines and Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
generous 401k match program
quarterly and annual bonus plans
Generous holiday and paid time off
Job Description
Horizon Air is a regional airline that operates as a subsidiary of Alaska Air Group. Known for its commitment to providing exceptional regional air travel, Horizon Air prides itself on delivering safe, reliable, and efficient service to its passengers. The airline operates a fleet that connects various cities across the Pacific Northwest and neighboring regions, serving as a crucial link for business and leisure travelers alike. As part of a larger family that includes Alaska Airlines and Hawaiian Airlines, Horizon Air benefits from a strong support network and a shared vision focused on outstanding customer experiences and operational excellence.
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Job Requirements
- High school diploma or equivalent
- Minimum age of 18
- Must be authorized to work in the U.S.
- Strong written and verbal communication skills
- Ability to juggle multiple tasks in a fast-paced environment
- Ability to learn and operate a computerized reservation system
- Typing speed of at least 25 WPM
- Ability to consistently lift 50 pounds
- Must be able to stand for long periods
- Must be able to bend, stoop, squat, reach and grasp
- Ability to perform basic mathematics
- Ability to work a flexible schedule including nights, weekends and holidays
- Ability to participate in paid training that may require overnight travel
- Ability to obtain airport security clearance
- Ability to communicate in English
Job Qualifications
- Strong written and verbal communication skills
- Ability to juggle multiple tasks in a fast-paced environment
- Ability to learn and operate a computerized reservation system
- Typing speed of at least 25 words per minute
- Ability to consistently lift 50 pounds
- Ability to stand for long periods
- Ability to bend, stoop, squat, reach and grasp
- Ability to perform basic mathematics
- Ability to work a flexible schedule including nights, weekends and holidays
- Ability to participate in paid training that may require overnight travel
- Ability to obtain airport security clearance
- Ability to communicate in English
- High school diploma or equivalent
- Must be authorized to work in the U.S.
Job Duties
- Assist guests with travel needs including answering inquiries, handling baggage, ticketing, checking-in passengers and boarding flights
- Ensure cabin accommodations
- Assist with mishandled guests due to oversold flights, delayed or cancelled flights, lost, delayed or damaged luggage
- Evaluate and prepare flights by arranging seat assignments, directing guests, making announcements using a PA system, processing upgrades and standby requests
- Process and secure guest luggage, enter and maintain delayed or damaged luggage claims using a data entry system
- Perform duties assigned by management to ensure complete guest satisfaction
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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