Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Uniform allowance
Job Description
Our company is a reputable provider of airline passenger services, dedicated to delivering an exceptional travel experience to our clients. We operate in the aviation industry, serving as a vital link between airlines and passengers to ensure smooth airport procedures and enhance customer satisfaction. Our commitment to quality service, safety, and professionalism has earned us a strong presence in the airline support sector. We cater to a wide range of airline customers, offering ground support assistance including ticketing, boarding, baggage handling, and general passenger aid. Our workforce is composed of courteous, knowledgeable, and dedicated staff members who strive to make... Show More
Job Requirements
- High school diploma or equivalent
- computer experience necessary
- previous customer service experience preferred
- must be 18 years of age or older
- must have a working telephone number for contact
- must have reliable telephone and transportation
- ability to treat all information as confidential
- possess tact to deal with all levels of situations, client representatives, employees and the public
- ability to communicate clearly and concisely in verbal and written communication
- must be able to read, write, understand and carry out instructions in English
- must be able to stand or walk in terminal area throughout the scheduled shift
- must be able to consistently push, pull and lift 50 to 70 lbs
- must be able to carry oversized bags 100 to 125 yards
- must pass pre-employment and random drug tests
- must complete a criminal background check
- must meet necessary requirements to obtain a security sensitive identification badge
- must be a citizen of the United States or possess necessary authorization from the Immigration and Naturalization Service
Job Qualifications
- High school diploma or equivalent
- computer experience necessary
- previous customer service experience preferred
- must be 18 years of age or older
- effective verbal and written communication skills
- ability to read, write, understand and carry out instructions in English
- ability to treat all information as confidential
Job Duties
- Meet and greet passengers and customers with tickets
- provide assistance to passengers as requested or required
- monitor ticket counter and self-service check-in queue activity
- assist with ticketing and boarding processes
- manage gate operations and baggage service
- provide general flight information and directions to passengers
- summon security when handling difficult or uncooperative passengers
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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