Tradewind Aviation LLC logo

Tradewind Aviation LLC

Passenger Representative - Part-time Seasonal

Job Overview

briefcase

Employment Type

Temporary
Part-time
clock

Work Schedule

Rotating Shifts
Weekend Shifts
Fixed Shifts
diamond

Benefits

competitive salary
Fun
Dynamic team
Opportunities for rapid advancement
Travel benefits on various US and International airlines

Job Description

Tradewind Aviation is a premier Part 135 commuter and on-demand private charter operator with operational bases located at key airports including Waterbury/Oxford, CT (OXC), Westchester, NY (HPN), Stuart, FL (SUA), and San Juan, PR (SJU). Established in 2001 by aviation enthusiasts, Tradewind Aviation emphasizes providing the highest quality aircraft, crew, and service for all flights. The company specializes in personal air travel both private and scheduled service across North America and the Caribbean, ensuring a seamless and luxurious flying experience for its clients. With a commitment to excellence and safety, Tradewind has become a trusted name in the aviation industry,... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience
  • Fluent in English and Spanish (reading, writing, speaking)
  • Willingness to work a rotating schedule including mornings, afternoons, evenings, weekends, and holidays
  • Ability to pass a background check including FBI fingerprinting and criminal history
  • U.S. citizen or authorized to live and work in the U.S. or its territories
  • Valid in-state driver’s license
  • Computer proficiency
  • Self-motivated and a strong team player

Job Qualifications

  • High school diploma or equivalent
  • Minimum 1 year of customer service experience
  • Strong work ethics, attention to detail, ability to multitask, and a positive attitude
  • Fluent in English and Spanish (reading, writing, speaking)
  • Willingness to work a rotating schedule (mornings, afternoons, evenings, weekends, holidays)
  • Ability to pass a background investigation, including FBI fingerprinting and criminal history
  • U.S. citizen or authorized to live and work in the U.S. or its territories
  • Valid in-state driver’s license
  • Computer proficiency
  • Self-motivated and a strong team player

Job Duties

  • Warmly welcome guests to create a positive arrival and departure experience
  • Listen to and resolve guest problems and complaints promptly
  • Ensure safety-conscious behaviors in all operational processes
  • Guide and assist clients through the U.S. Customs and Border Protection international clearance process
  • Deliver seamless VIP service experiences
  • Escort passengers during the boarding process and assist with screening procedures
  • Assist unaccompanied minors and passengers with special needs
  • Support and maintain VIP Lounge facilities to company standards
  • Communicate clearly with clients, agents, flight crews, and vendors
  • Assist with station upkeep and cleaning of work areas
  • Follow company standard operating procedures and the Ground Operations Manual
  • Perform other duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: