Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $28.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement benefits
401k
flexible spending accounts
Transit reimbursement
Employee assistance program
Life insurance
Disability Benefits
Education Assistance
voluntary benefits
Job Description
Keolis Commuter Services (KCS) is a leading transportation company entrusted since 2014 with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA). The company is recognized for delivering a safe, reliable, and best-in-class transit service to the Greater Boston community. With a diverse team representing various backgrounds, stories, and perspectives, KCS emphasizes an inclusive, innovative, and welcoming workplace culture. The organization invests significantly in the future of its employees, fostering a supportive environment where every team member and their ideas have a valued place for the journey. KCS's commitment to safety, health, and... Show More
Job Requirements
- High school diploma or equivalent
- Availability to work various hours and days
- Thorough knowledge of fares and schedules
- Ability to handle large sums of money and balance ticket stock with revenue
- Ability to pass and qualify on skills test within 30 days
- Excellent communication skills
- Computer literate
- Ability to annunciate clearly
Job Qualifications
- High school diploma or equivalent
- Some college preferred
- Excellent oral and verbal communication skills
- Ability to annunciate clearly
- Strong interpersonal skills
- Computer literacy with preference for Microsoft Office and Excel
- Previous supervisory experience preferred
- Ability to pass skills test within 30 days
Job Duties
- Assist customers with fare purchases and information
- Sell various ticket types using mobile devices and printers
- Receive, verify, and record cash remittances from conductors
- Manage ticket stock inventory and record transactions
- Balance ticket sales and cash receipts
- Maintain cash bank in appropriate denominations
- Train and onboard new employees
- Assist customers with commuter rail information and announcements
- Operate Train Information Display System and make train departure announcements
- Communicate with operations and trainmasters regarding train status
- Receive and manage lost and found items
- Handle large sums of money and balance ticket stock with revenue
- Oversee daily station activity including safety and job briefings
- Assist with station staffing and scheduling
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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