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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies, Inc., headquartered in Irving, Texas, is the leading destination for creativity and celebration across North America. With over 1,300 stores located in 49 states and Canada, Michaels has established itself as the best place for all things creative, offering an extensive selection of arts and crafts supplies, custom framing services, and exciting in-store events. Founded in 1973, Michaels also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. The company is dedicated to fostering a vibrant community of creators and innovators by providing a welcoming and inclusive environment for its customers and team members alike.Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Capability to lift heavy boxes and use ladders
- Must be able to work nights, weekends, and early mornings
- Compliance with federal, state, and local legal job requirements
- Must pass any relevant background checks and employment screenings
Job Qualifications
- High school diploma or equivalent
- Retail or customer service experience
- Experience working with children and children’s events
- Excellent communication skills including written, verbal, and nonverbal
- Strong organizational and interpersonal skills
- Creative problem-solving abilities
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate party add-ons including goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust plans based on client feedback and create backup plans
- Ensure client satisfaction for scheduled events
- Maintain company cleanliness and safety standards
- Set up and clean before and after events
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Engage customers on rewards program and credit card benefits
- Educate customers on Voice of Customer surveys
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact with others respectfully and positively
- Cross train in Custom Framing selling and production
- Participate in store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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