Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.50 - $17.25
Benefits
Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America with 43 destinations. The company has successfully expanded its presence by offering online sports betting and iCasino through theScore Bet Sportsbook and Casino. PENN Entertainment prides itself on being an industry leader, not just in delivering fun and excitement to its guests but also in committing to values such as diversity, sustainability, and community responsibility. These values influence its approach to both business operations and the treatment of its team members, vendors, and overall planet. This dedication to innovation and care shapes... Show More
Job Requirements
- High school diploma or general education degree (GED)
- minimum of one to three months of related experience and/or training
- ability to prepare, read and comprehend documents
- ability to write reports and correspondence
- ability to speak and communicate effectively with individuals and before groups of people
- ability to accurately calculate figures and amounts and perform mathematical functions including counting money
- ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- must be able to qualify for any and all licenses or permits required by local, state or federal law
- regularly required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls
- frequently required to talk or hear
- frequently required to stoop, kneel, crouch, or crawl
- must frequently lift and/or move 50 pounds
- specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- ability to work in sometimes very loud noise environments
Job Qualifications
- High school diploma or general education degree (GED)
- related experience and/or training in customer service or food and beverage handling
- ability to prepare, read and comprehend documents
- ability to communicate effectively with individuals and groups
- basic math skills applicable to business needs
- problem-solving skills
- ability to comply with safety and alcohol awareness training
- capable of performing physical tasks required for the role
Job Duties
- Provide stellar customer service to internal and external customers including participation in and promotion of customer service programs to continuously improve customer service
- Retrieve, prepare, display, sell and serve products to guests as required to serve party room events
- Follow appropriate food handling procedures to ensure safe, quality products
- Maintain freshness of food and beverage items by rotating and filling items as needed and maintaining items at appropriate temperatures
- Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning, sanitizing, sweeping and mopping all areas
- Ensure that all areas are clean and attractive including but not limited to cleaning tables and removal of dishes, cups, tableware, debris and litter and cleaning floors
- Ensure supplies are stocked as needed including but not limited to plates, napkins, tableware, condiments and food products
- Perform tasks as needed to complete necessary paperwork, account for cash, credit or check payments and make appropriate drops
- Set up, tear down and clean up party room areas for events including proper arrangement and presentation of tables, chairs, decorations, AV equipment, stages, podiums, dishes, tableware, glasses, cups, and food and beverage products or other props or products as needed
- Operate machinery as needed including cash registers where applicable and beverage machines
- Receive and properly store and use items including pop canisters, CO2 tanks, bottled beverages and linens
- Comply with all alcohol awareness training
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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