Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.80
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Retirement Plan
Job Description
The Michaels Companies Inc. is a leading North American retailer specializing in arts and crafts supplies. Established in 1973 and headquartered in Irving, Texas, Michaels operates more than 1,300 stores across 49 states and Canada, along with a strong online presence through Michaels.com and Michaels.ca. The company is also the proud owner of Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels serves as the premier destination for all things creative, inspiring customers to express their creativity and celebrate special moments through crafting. With a commitment to fostering joy and innovation, Michaels invests in its employees' growth and... Show More
Job Requirements
- Ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch regularly
- ability to lift heavy boxes and use ladders or similar equipment
- willingness to work nights, weekends, and early mornings
- must satisfy federal, state, and local legal requirements for employment in the U.S.
- must be able to follow company policies and safety standards
- must have the capability to engage with customers of all ages
- must be able to perform physical tasks associated with retail store environment
Job Qualifications
- Experience working with children and children's events
- previous retail or customer service experience
- excellent communication skills including written, verbal, and nonverbal communication
- strong organizational and interpersonal skills
- creative problem-solving abilities
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests and coworkers
- ability to work in a team-oriented environment
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage guests of all ages by creating a fun and creative environment
- demonstrate and instruct craft projects, perform face painting and other activities
- facilitate and implement party add-ons such as goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks including answering emails, making phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create and implement backup or emergency plans
- uphold cleanliness and safety standards before, during, and after events
- assist customers with locating products and provide solutions
- provide fast and friendly checkout experience
- enroll customers in Rewards program and Private Label Credit Cards
- educate customers on Voice of Customer surveys
- assist with Buy Online Pickup in Store and Ship From Store processes
- participate in truck unloading, stocking and planogram processes
- perform merchandise recovery and maintenance
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- maintain positive and respectful interactions with customers and team members
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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