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Job Overview
Employment Type
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies Inc. is a leading arts and crafts retail company, operating more than 1,300 stores across 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels is a premier destination for all things creative, providing a wide range of crafting supplies, custom framing services, and creative inspiration to customers of all ages. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is committed to fostering a welcoming environment where creativity and celebration thrive, making it an ideal place for creative enthusiasts and professionals alike.
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Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladder or similar equipment
- Willingness to work nights, weekends, and early mornings
- Ability to engage with guests of all ages and co-workers positively
- Compliance with federal, state, and local legal job requirements
Job Qualifications
- High school diploma or equivalent
- Experience in event planning or coordination preferred
- Experience working with children and children’s events
- Excellent communication skills including written, verbal, and nonverbal
- Good organizational and interpersonal skills
- Creative problem-solving abilities
- Retail or customer service experience required
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects
- Perform face painting and other activities
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and completing paperwork
- Adjust plans and events based on client feedback and needs
- Create backup or emergency plans
- Ensure client satisfaction for scheduled events
- Maintain cleanliness and safety standards before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on benefits of Rewards program and credit cards and complete enrollments
- Educate customers on Voice of Customer surveys
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to SOPs and company policies
- Interact positively with others and serve as a role model
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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