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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.25 - $24.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
The Michaels Companies Inc. is a renowned retail company dedicated to fueling the joy of creativity and celebration. Established in 1973 and headquartered in Irving, Texas, Michaels has grown to become North America's premier destination for arts, crafts, framing, floral, and home décor supplies. Operating over 1,300 stores across 49 states and Canada, as well as an extensive online presence through Michaels.com and Michaels.ca, the company has built a trusted name synonymous with artistic expression and customer engagement. Michaels also owns Artistree, a prominent manufacturer specializing in custom and specialty framing merchandise, further enhancing its market leadership in creative products... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders or equipment
- Must meet federal, state, and local legal job requirements
- Ability to handle job stress effectively
- Must engage positively with guests and co-workers
- Flexible to work nights, weekends, and early mornings
- Must be able to perform physical aspects of the job including cleaning tasks
- If needed, willingness to request reasonable accommodations
Job Qualifications
- Experience working with children and children's events
- Retail or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and listening
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and craft classes
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards by setting up, breaking down, and cleaning before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Engage customers on Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company compliance policies
- Interact respectfully and positively with others
- Cross-train in Custom Framing selling and production
- Participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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