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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.25 - $16.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling
Job Description
Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Founded in Dallas, Urban Air pioneered the adventure park concept and has grown to become the largest adventure park operator globally. Their mission focuses on creating fun, active environments where kids and families can engage in exciting adventures, helping kids build confidence and reach new heights they never thought possible. The parks are designed to provide a safe, clean, and welcoming environment with millions of dollars worth of attractions and excellent food options. As a family entertainment venue, Urban Air prides itself on... Show More
Job Requirements
- High school diploma or equivalent
- experience in customer service or sales
- excellent communication skills
- ability to respond to leads within one business day
- willing to work weekends and evenings
- ability to handle a fast-paced, multi-faceted family entertainment environment
- commitment to providing excellent customer service
Job Qualifications
- High school diploma or equivalent
- previous sales or customer service experience preferred
- excellent verbal and written communication skills
- ability to work in a fast-paced environment
- strong interpersonal skills
- ability to resolve conflicts promptly and fairly
- proficiency with basic computer applications
Job Duties
- Act as the first point of contact for guests planning group events
- customize party packages combining food, drinks, and attractions
- respond promptly to sales leads
- build strong relationships to encourage repeat business and referrals
- collaborate with park team to deliver excellent guest experiences
- follow up with guests post-event to ensure satisfaction
- work with leadership to drive financial results and meet sales goals
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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