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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $9.75 - $15.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Urban Air Adventure Parks is a leading indoor adventure park company that specializes in providing exhilarating, family-friendly entertainment experiences. Headquartered in Dallas, Texas, Urban Air has established itself as the pioneer of the adventure park concept and currently operates as the largest adventure park operator worldwide. The company’s mission is to inspire children and families to have fun while aiming higher and achieving goals they might never have imagined possible. Given its innovative approach to entertainment, Urban Air offers a dynamic and engaging environment where creativity, fun, and safety go hand in hand.

Urban Air Pittsburgh East embodies th... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in sales or customer service
  • ability to work weekends and evening shifts
  • strong organizational skills
  • ability to multitask effectively
  • positive attitude and team player
  • basic computer skills including email and booking software

Job Qualifications

  • Strong verbal and written communication skills
  • outgoing and personable demeanor
  • proven sales experience preferably in family entertainment or hospitality
  • ability to manage and respond to multiple inquiries efficiently
  • excellent customer service skills
  • ability to work in fast-paced environments
  • commitment to safety and guest satisfaction

Job Duties

  • Serve as the first point of contact for guests
  • design custom party packages combining food, drinks, and attractions
  • aggressively follow up on all sales leads within one business day
  • maintain and exceed sales goals
  • collaborate with park team to deliver exceptional guest experiences
  • handle conflict resolution quickly and fairly
  • support team members and participate in other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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