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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.50 - $15.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
team events
Job Description
Urban Air Adventure Parks is a leading indoor adventure park and a pioneer in the location-based entertainment industry. Based in Dallas, Texas, Urban Air has established itself as the largest adventure park operator worldwide, offering visitors a unique and exhilarating experience. The company is known for its innovative attractions and commitment to providing fun, memorable moments for families and groups of all kinds. Urban Air Adventure Parks emphasizes a safe, clean, and welcoming environment, making it the go-to destination for those seeking entertainment that is both exciting and family-friendly. Their mission centers around helping kids have fun and encouraging them... Show More
Job Requirements
- High school diploma or equivalent
- Experience in sales or customer service preferred
- Availability to work weekend and evening shifts
- Strong interpersonal skills
- Ability to multitask and manage time effectively
- Basic computer proficiency
- Willingness to work collaboratively in a team environment
- Commitment to maintaining a safe and clean workplace
Job Qualifications
- Excellent verbal and written communication skills
- Outgoing and personable with strong customer service orientation
- Ability to work in a fast-paced, multi-faceted family entertainment environment
- Proven sales skills with a track record of meeting or exceeding goals
- Ability to build and maintain positive relationships with guests and team members
- Strong problem-solving and conflict resolution abilities
- Willingness to work weekends, evenings, and holidays as needed
Job Duties
- Serve as the first point of contact for guests interested in group events
- Collaborate with guests to design customized party packages that include food, drinks, and attractions
- Respond to all sales leads promptly, within the same or next business day
- Work with the Park Team to ensure an excellent guest experience
- Manage bookings for events up to three months in advance
- Resolve customer conflicts quickly and fairly
- Contribute positively to the team environment and support team members
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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