Party Coordinator

Urban Air Adventure Parks is a leading name in the indoor adventure park industry, recognized as the market leader in location-based entertainment. Founded and headquartered in Dallas, Texas, Urban Air pioneered the adventure park concept and has grown to become the largest adventure park operator globally. Known for its innovative attractions and focus on enjoyment and personal achievement, Urban Air is committed to helping kids have fun and aim higher, encouraging them to accomplish feats they never thought possible. This commitment extends beyond just fun attractions—it embodies a philosophy of fostering confidence, teamwork, and physical activity in a safe and welcoming environment. Urban Air Adventure Parks are an ideal destination for families, schools, sports groups, corporations, and community organizations looking to host memorable events that combine excitement, bonding, and celebration.

Within this dynamic and fast-paced setting, Urban Air offers a unique career opportunity as a Party Coordinator. This role is pivotal, serving as the 'First Point of Contact' for guests visiting the facility. The Party Coordinator works closely with customers to create bespoke event experiences tailored to birthdays, church gatherings, sports groups, corporate team-building events, and a variety of other occasions. The position requires an individual who is not only enthusiastic about delivering exceptional customer service but also adept at selling a compelling mix of food, drinks, and attractions that make every event unforgettable.

The Party Coordinator thrives in a lively family entertainment environment and excels in communication, sales, and problem-solving. Responsibilities range from responding promptly to customer inquiries, often within the same or next business day, to booking events several months in advance. The ideal candidate loves working with people, is goal-oriented, and maintains a positive, energetic attitude that resonates with guests, encouraging repeat business and strong referrals. This role also demands a collaborative spirit, working hand-in-hand with the Park Team and leadership to bring the ultimate guest experience to life, while upholding safety and operational excellence. The working environment values business casual attire and flexibility, requiring availability for weekend and evening shifts.

Urban Air is passionate about a 'team first' culture, celebrating successes and fostering personal development and career growth. Party Coordinators are empowered to take ownership of their role and contribute innovative ideas to enhance the guest experience continually. This position not only offers the thrill of selling fun but also the satisfaction of seeing events go beyond expectations through diligent follow-up and coordination. Urban Air is an equal opportunity employer, embracing diversity and inclusion within its workforce.

For those passionate about creating enjoyable experiences and working in a vibrant, guest-focused setting, the Party Coordinator position at Urban Air Adventure Parks represents an exciting career path. If you are outgoing, personable, and driven by customer satisfaction and teamwork, applying for this role could be your next step toward a rewarding journey in the family entertainment industry.