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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.00 - $16.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
team events

Job Description

Urban Air Adventure Parks is the preeminent indoor adventure park and a market leader in location-based entertainment. Founded and headquartered in Dallas, Texas, Urban Air has pioneered the adventure park concept and is recognized as the largest adventure park operator worldwide. The company’s mission centers on inspiring kids to have fun, aim higher, and achieve goals they never thought possible. Urban Air offers a vibrant and dynamic environment filled with exceptional attractions, quality food options, and a wide variety of special events that bring excitement and enjoyment to thousands of visitors who come to its parks. The Sunset Hills location... Show More

Job Requirements

  • High school diploma or equivalent
  • experience in sales or customer service
  • ability to work weekends and evening shifts
  • excellent communication skills
  • strong interpersonal skills
  • ability to handle conflict effectively
  • proactive and self-motivated
  • passion for providing excellent customer service

Job Qualifications

  • High school diploma or equivalent
  • experience in sales or customer service in a fast-paced environment
  • excellent verbal and written communication skills
  • strong interpersonal skills and ability to build relationships
  • ability to work in a team-oriented environment
  • basic computer proficiency
  • experience in family entertainment or hospitality is a plus

Job Duties

  • Serve as the first point of contact for guests looking to book events
  • sell customized party packages for birthday parties, church events, sports groups, corporate team-building and other group functions
  • respond promptly to all sales inquiries within one business day
  • work with park teams to deliver an excellent guest experience for all groups
  • maintain positive relationships to encourage repeat business and referrals
  • resolve conflicts quickly and fairly
  • support team members and collaborate with leadership to achieve financial goals
  • ensure safety and cleanliness standards are met
  • perform other duties as assigned

Job Qualifications

Experience

No experience required


Job Location

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