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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.00 - $14.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
team environment
flexible scheduling
Job Description
Urban Air Adventure Parks is a leading indoor adventure park company and the market leader in location-based entertainment. Based in Dallas, Urban Air pioneered the adventure park concept and has grown to become the largest adventure park operator globally. Urban Air Adventure Parks offers millions of dollars worth of attractions, fun food options, and hosts some of the best special events. The company is dedicated to creating an exciting, safe, and engaging environment where kids and families can enjoy unique and adventurous experiences. Their mission is to help kids have fun while encouraging them to aim higher and achieve things... Show More
Job Requirements
- High school diploma or equivalent
- Previous sales or customer service experience
- Excellent communication skills
- Ability to work weekends and evenings
- Outgoing and energetic personality
- Ability to manage multiple tasks simultaneously
- Commitment to providing excellent customer service
Job Qualifications
- High school diploma or equivalent
- Previous experience in sales or customer service, preferably in the entertainment or hospitality industry
- Strong verbal and written communication skills
- Ability to build and maintain relationships with diverse clientele
- Outgoing and personable demeanor
- Ability to work in a fast-paced team environment
- Basic conflict resolution skills
Job Duties
- Act as the first point of contact for guests seeking information about party packages
- Work closely with guests to design custom party experiences including food, drinks, and attractions
- Respond to all leads and inquiries in a timely manner, typically same or next business day
- Collaborate with the park team to ensure exceptional guest experience during events
- Book and manage party sales, often three months in advance
- Resolve conflicts quickly and fairly to maintain guest satisfaction
- Follow up with guests post-event to ensure expectations were exceeded
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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