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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $9.75 - $15.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
flexible schedule
Job Description
Urban Air Adventure Parks is the premier indoor adventure park and the market leader in location-based entertainment. Based in Dallas, Urban Air pioneered the adventure park concept and has grown to become the largest operator worldwide. The company is dedicated to providing a dynamic, fun-filled environment where kids and families can experience thrilling attractions and memorable events that inspire them to aim higher and achieve more. Urban Air specializes in unique, multi-faceted family entertainment, combining exhilarating attractions with exceptional customer service to create lasting memories for all guests. They operate numerous locations, including Urban Air Odessa, which embraces the same... Show More
Job Requirements
- high school diploma or equivalent
- availability on Fridays, Saturdays, and Sundays
- strong interpersonal skills
- ability to work evening shifts
- passion for customer service
- ability to multitask
- positive attitude
Job Qualifications
- experience in family entertainment or customer service
- excellent verbal and written communication skills
- organizational skills
- mentoring or leadership experience
- ability to work in a fast-paced environment
- goal oriented
- conflict resolution skills
Job Duties
- manage the entire birthday party department
- serve as the first point of contact for guests
- work with guests to design food, drinks, and attractions for parties and events
- train party staff members
- oversee birthday operations
- ensure excellent customer experience
- resolve conflicts quickly and fairly
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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