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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.75 - $17.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
team events

Job Description

Urban Air Adventure Parks is a leading indoor adventure park operator and a pioneer in location-based entertainment. Headquartered in Dallas, Texas, Urban Air has revolutionized the family entertainment industry by creating dynamic, safe, and fun-filled environments designed to engage kids and families alike. As the market leader in this sector, Urban Air combines state-of-the-art attractions with exceptional customer experiences to provide memorable adventures for guests of all ages. With millions of dollars invested in a diverse range of activities including trampolines, ropes courses, climbing walls, and more, Urban Air Adventure Parks offer exciting environments that foster fun, physical activity, and... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in sales or customer service preferred
  • Ability to work Saturday, Sunday, and/or evening shifts
  • Strong interpersonal skills and ability to resolve conflicts
  • Ability to communicate clearly and effectively
  • Willingness to work in a fast-paced family entertainment setting
  • Ability to act proactively and take ownership of responsibilities

Job Qualifications

  • Excellent verbal and written communication skills
  • Outgoing and personable attitude
  • Demonstrated ability to meet and exceed sales goals
  • Experience working in a fast-paced, customer-focused environment
  • Strong organizational and multitasking skills
  • Ability to work flexible hours including weekends and evenings
  • Passion for delivering exceptional guest service

Job Duties

  • Serve as the first point of contact for guests planning events
  • Design customized party packages combining food, drinks, and attractions
  • Respond to all leads promptly within the same or next business day
  • Collaborate with park team to ensure event execution meets guest expectations
  • Achieve and exceed sales goals consistently
  • Resolve customer conflicts quickly and fairly
  • Promote a positive and energetic environment to enhance guest experience

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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