Party Coordinator

Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Headquartered in Dallas, Texas, Urban Air has pioneered the adventure park concept and remains the largest adventure park operator worldwide. Known for delivering extraordinary experiences packed with fun, excitement, and adventure, Urban Air is dedicated to helping kids and families have fun while aiming higher and accomplishing things they never imagined possible. This unique and fast-growing company combines extreme attractions, excellent food, and unforgettable events to create a destination where families and groups can celebrate, bond, and create lasting memories. With millions of dollars invested in cutting-edge attractions and an unmatched commitment to guest experience, Urban Air continues to set the standard in the family entertainment industry.

Urban Air Manchester is currently seeking a dynamic and enthusiastic Party Coordinator to join our vibrant team. As a Party Coordinator, you will serve as the first point of contact for guests interested in booking birthday parties, church events, sports team gatherings, corporate team building activities, and other special group events. This role is fundamental in designing the perfect combination of food, drinks, and exciting attractions tailored to each group's needs. Your main responsibility will be to sell the joy and excitement that Urban Air offers, ensuring every guest interaction results in a memorable experience and repeat business.

The ideal candidate thrives in a fast-paced, multi-faceted family entertainment environment. You should be personable and outgoing, with excellent verbal and written communication skills that help build and maintain customer relationships. Responding promptly to leads—typically within the same or next business day—is essential, as is a relentless drive to achieve and surpass sales goals. This role is perfect for an individual who loves negotiating and booking sales months in advance and who takes pride in delivering an excellent customer experience. At Urban Air, we believe that every person and every position matters; your positive energy, problem-solving abilities, and commitment to teamwork will directly impact our guests' satisfaction and the overall success of the park.

Your day-to-day activities will involve selling the fun, collaborating closely with the Park Team to ensure all group events exceed expectations. You will promote an energetic and enthusiastic atmosphere that encourages guests to experience all the thrilling offerings of Urban Air. Safety is paramount, and you will work in a secure, well-maintained, and sanitary environment. Flexibility to work on weekends, evenings, and during peak times is required to best support our guests' needs. As a Party Coordinator, you will also be empowered to take initiative—whether that means jumping in to assist a team member, sharing innovative ideas, or addressing any arising needs promptly. This role offers a chance to grow personally and professionally within a company passionate about winning and celebrating success together.

Urban Air Manchester values inclusion and is an equal opportunity employer. If you are passionate about sales, customer service, and creating unforgettable experiences in a fun-filled environment, apply now to become a key member of our team and help us continue to bring joy and adventure to countless guests.