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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.25 - $16.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible schedule
team events
Job Description
Urban Air Adventure Parks is the preeminent indoor adventure park and the global market leader in location-based entertainment. Founded and headquartered in Dallas, Texas, Urban Air pioneered the adventure park concept, blending thrilling attractions, engaging activities, and delicious food to create dynamic experiences for families and groups of all ages. As the largest adventure park operator in the world, Urban Air continually innovates to provide safe, fun, and memorable experiences, ensuring that every visit is filled with excitement and discovery. The company aims to inspire kids and adults alike to have fun and aim higher, achieving feats they never thought... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in sales or customer service preferred
- Ability to work weekends and evening shifts
- Strong communication skills both verbal and written
- Willingness to resolve conflicts quickly and fairly
- Enthusiasm for working in a family entertainment setting
- Ability to respond to leads promptly
- Must be outgoing and personable
Job Qualifications
- High school diploma or equivalent
- Proven experience in sales or customer service roles
- Excellent verbal and written communication skills
- Ability to work in a fast-paced, multi-faceted environment
- Strong interpersonal and relationship-building skills
- Proficiency in handling multiple tasks and meeting sales goals
- Outgoing and personable demeanor with a positive attitude
Job Duties
- Serve as the initial point of contact for guests interested in booking events
- Design and customize party packages combining food, drinks, and attractions
- Respond promptly to all leads within the same or next business day
- Coordinate with the park team to ensure outstanding guest experience during events
- Maintain excellent verbal and written communication with customers
- Resolve conflicts quickly and fairly to maintain guest satisfaction
- Follow up with guests post-event to ensure expectations were exceeded
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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