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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.00 - $15.75
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
team events
flexible scheduling

Job Description

Urban Air Adventure Parks is a leading indoor adventure park company known for its innovative and exciting location-based entertainment experiences. Based in Dallas, Urban Air pioneered the adventure park concept and rapidly grew to become the largest adventure park operator worldwide. The company's mission centers around providing kids and families with opportunities to have fun, aim higher, and achieve things they never believed possible. Urban Air creates a safe, dynamic, and immersive environment where guests can share unforgettable experiences through numerous attractions, special events, and engaging party packages.

Urban Air Westlake is one of the many locations where the c... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in sales or customer service preferred
  • Availability to work Saturday, Sunday, and evening shifts
  • Ability to work in a business casual environment
  • Strong organizational and multitasking skills
  • Positive attitude and passion for delivering excellent guest experiences
  • Ability to collaborate effectively with team members

Job Qualifications

  • Excellent verbal and written communication skills
  • Outgoing and personable with a sales-driven mindset
  • Ability to work in a fast-paced family entertainment environment
  • Strong interpersonal skills to build positive customer relationships
  • Goal-oriented with proven ability to meet or exceed sales goals
  • Ability to resolve conflicts quickly and fairly
  • Flexibility to work weekends, evenings, and holidays

Job Duties

  • Serve as the first point of contact for guests interested in party bookings
  • Design custom event packages combining food, drinks, and attractions
  • Respond to all sales leads promptly, typically within the same or next business day
  • Collaborate with the Park Team to ensure excellent guest experiences during events
  • Achieve and exceed sales targets consistently
  • Follow up with guests post-event to ensure satisfaction and encourage repeat business
  • Maintain a safe, secure, and sanitary environment during all activities

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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