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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Job Description
Urban Air Adventure Parks is the preeminent indoor adventure park and a global leader in location-based entertainment. Founded and headquartered in Dallas, Texas, Urban Air pioneered the innovative adventure park concept and has grown to become the largest operator of adventure parks worldwide. With millions of dollars worth of attractions and a vibrant environment, Urban Air is dedicated to providing fun-filled, safe, and memorable experiences to families and groups. The company’s mission centers on helping kids have fun and aim higher, empowering them to achieve things they never thought possible. Urban Air Parks attract thousands of visitors daily, offering a... Show More
Job Requirements
- High school diploma or equivalent
- Ability to work in a fast-paced family entertainment environment
- Excellent communication skills
- Availability to work weekend and evening shifts
- Ability to respond to leads promptly
- Sales experience preferred
- Commitment to maintaining a safe and sanitary work environment
Job Qualifications
- High school diploma or equivalent
- Strong verbal and written communication skills
- Outgoing and personable with a passion for customer service
- Previous experience in sales or hospitality preferred
- Ability to effectively resolve conflicts
- Positive attitude with a focus on achieving sales goals
- Team player mindset with willingness to help others
Job Duties
- Serve as the first point of contact for guests
- Work with guests to design customized food, drink, and attraction packages for events
- Respond to all party inquiries promptly within the same or next business day
- Collaborate with Park Team to ensure excellent guest experience during events
- Maintain strong customer relationships to foster repeat business and referrals
- Follow up with guests post-event to ensure satisfaction
- Support team members and assist with other duties as assigned
Job Qualifications
Experience
No experience required
Job Location
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