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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $8.50 - $13.25
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Retirement Plan
Job Description
Urban Air Adventure Parks is a leading indoor adventure park company that has pioneered the concept of location-based entertainment. Founded and headquartered in Dallas, Texas, Urban Air has quickly grown to become the largest operator of adventure parks worldwide. The company focuses on providing unique and memorable experiences for families and groups through a wide variety of attractions, including trampolines, climbing walls, obstacle courses, and more. With an emphasis on fun, safety, and guest satisfaction, Urban Air caters to individuals of all ages, helping kids and families aim higher and achieve things they never thought possible. The company is dedicated... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service or sales experience preferred
- Ability to work weekends, evenings, and holidays
- Strong interpersonal skills
- Ability to multitask and manage multiple parties simultaneously
- Availability to respond to leads within one business day
- Commitment to maintaining a safe and sanitary work environment
Job Qualifications
- Excellent verbal and written communication skills
- Outgoing and personable demeanor
- Sales experience preferred
- Ability to work in a fast-paced family entertainment environment
- Strong organizational and time management skills
- Proven ability to meet or exceed sales goals
- Ability to work collaboratively in a team setting
Job Duties
- Serve as the first point of contact for guests planning parties
- Work with customers to create customized party packages including food, drinks, and attractions
- Respond promptly to all party inquiries within the same or next business day
- Book and manage party sales typically three months in advance
- Collaborate with the Park Team to ensure delivery of excellent guest experiences for all group events
- Maintain high levels of guest satisfaction by providing outstanding service and follow-up
- Resolve conflicts quickly and fairly ensuring guest and team member satisfaction
Job Qualifications
Experience
No experience required
Job Location
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