Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
team events
flexible scheduling
Job Description
Urban Air Adventure Parks is the preeminent indoor adventure park and the market leader in location-based entertainment. Founded and headquartered in Dallas, Urban Air pioneered the adventure park concept and has grown to become the largest adventure park operator in the world. The company’s core mission is to create engaging and exhilarating experiences that help kids have fun while encouraging them to aim higher and achieve goals they never thought possible. Urban Air offers a wide array of attractions, events, and food options in a unique family entertainment setting designed to deliver unforgettable moments for guests of all ages.
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Job Requirements
- High school diploma or equivalent
- Experience in hospitality, event coordination, or family entertainment preferred
- Excellent communication skills
- Strong organizational and multitasking abilities
- Ability to work Friday, Saturday, and Sunday shifts
- Ability to maintain a positive and energetic attitude
- Ability to mentor young people
- Willingness to take initiative and solve problems
- Ability to work in a business casual environment
Job Qualifications
- Strong verbal and written communication skills
- Outgoing and personable personality
- Excellent organizational and leadership abilities
- Experience in customer service or event planning preferred
- Ability to work a fast-paced, multi-faceted family entertainment environment
- Ability to mentor and support a team
- Ability to resolve conflicts quickly and fairly
- Availability to work weekends and evenings
Job Duties
- Serve as the first point of contact for guests planning parties
- Design customized party packages including food, drinks, and attractions
- Train and manage party staff members
- Oversee daily birthday party operations
- Ensure strict adherence to party management systems
- Exceed guest expectations and satisfaction
- Collaborate with leadership team to drive store financial results
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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