
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
team events
Job Description
Urban Air Adventure Parks is an innovative and dynamic leader in the indoor adventure park industry. Established in Dallas, Texas, Urban Air has pioneered the concept of location-based entertainment, creating indoor parks that offer tons of excitement and activities for families and groups all over the world. Their parks combine thrilling attractions, great food, and a safe, engaging environment that encourages kids and families to have fun and aim higher, pushing limits and achieving things they never thought possible. The company has grown to become the largest adventure park operator globally, famed for its family-friendly atmosphere, high-energy entertainment options, and... Show More
Job Requirements
- high school diploma or equivalent
- availability to work Friday, Saturday, and Sunday
- ability to work evening shifts during the week
- strong multitasking skills
- ability to maintain a business casual appearance
- commitment to safety and guest satisfaction
- willingness to perform other duties as assigned
Job Qualifications
- experience working in family entertainment or related customer service roles
- excellent verbal and written communication skills
- strong organizational and leadership abilities
- ability to mentor young staff
- ability to work in a fast-paced environment
- goal-oriented mindset
- conflict resolution skills
- outgoing and personable attitude
Job Duties
- manage the entire birthday party department
- serve as the first point of contact for guests
- design and customize party packages including food, drinks, and attractions
- train and manage party staff members
- oversee birthday operations
- ensure guest satisfaction and exceed expectations
- work with the leadership team to drive financial results
- resolve conflicts quickly and fairly
- represent Urban Air with fun and energy
- follow and enforce party management systems
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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