Urban Air Adventure Parks logo

Party Coordinator

Job Overview

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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Career development opportunities
team events
safe work environment

Job Description

Urban Air Adventure Parks is a leading indoor adventure park company headquartered in Dallas, Texas. As the foremost operator in the location-based entertainment industry, Urban Air has pioneered the adventure park concept, offering millions of people a chance to experience thrilling attractions in a fun, safe, and dynamic environment. The company is renowned for its dedication to providing exceptional entertainment experiences that encourage kids to have fun and aim higher, breaking barriers and achieving goals they never thought possible. Urban Air Adventure Parks delivers an outstanding blend of fun, adventure, and memory-making opportunities through its extensive range of attractions, special... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in sales or customer service preferred
  • Ability to work flexible hours including weekends and evenings
  • Strong organizational and multitasking skills
  • Proficiency in using communication and booking software
  • Ability to resolve conflicts quickly and fairly
  • Must be outgoing and personable

Job Qualifications

  • Excellent verbal and written communication skills
  • Outgoing and personable demeanor
  • Strong sales and customer service experience
  • Ability to work in a fast-paced, family entertainment environment
  • Skilled in conflict resolution and problem-solving
  • Ability to build relationships and foster repeat business
  • Positive attitude with a commitment to guest satisfaction

Job Duties

  • Serve as the first point of contact for party and group event inquiries
  • Collaborate with guests to customize party packages including food, drinks, and attractions
  • Respond promptly to all leads, typically within the same or next business day
  • Work closely with the Park Team to ensure an excellent guest experience for all groups
  • Promote and sell party packages to increase sales and achieve booking goals
  • Follow up with guests after events to ensure satisfaction and address any concerns
  • Support the leadership team in driving financial results and maintaining a safe, secure, and sanitary environment

Job Location

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please contact the employer.