Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Employee Discounts
team events
flexible scheduling

Job Description

Urban Air Adventure Parks is the leading indoor adventure park and market leader in location-based entertainment. Based in Dallas, this entertainment company pioneered the adventure park concept and currently operates the largest network of adventure parks worldwide. Urban Air's mission is to create an exciting, safe, and memorable environment where kids and families can have fun and aim higher by achieving goals they never thought possible. Their parks blend thrilling attractions, engaging programs, and delicious food to offer a complete entertainment experience for guests of all ages.

Urban Air Brandon is proud to be an equal opportunity employer committed... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in sales or customer service preferred
  • Ability to communicate clearly and professionally
  • Willingness to work flexible hours including weekends and evenings
  • Strong interpersonal and organizational skills
  • Ability to resolve conflicts promptly and fairly
  • Reliable and punctual work ethic

Job Qualifications

  • Excellent verbal and written communication skills
  • Outgoing and personable demeanor
  • Experience in sales or customer service preferred
  • Ability to work in a fast-paced, multi-tasking environment
  • Strong problem-solving and conflict resolution skills
  • Ability to work weekends and evening shifts
  • Knowledge of event planning or hospitality is a plus

Job Duties

  • Sell party packages and customize food, drinks, and attractions for groups
  • Respond promptly to all sales leads within same or next business day
  • Collaborate with Park Team to ensure excellent guest experiences
  • Follow up with guests post-event to assess satisfaction
  • Resolve conflicts fairly and efficiently
  • Maintain a safe, clean, and welcoming environment
  • Actively participate in team activities and support colleagues

Job Qualifications

Experience

No experience required

Job Location

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