Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
The Michaels Companies Inc. is a leading creative destination in North America with over 1,300 stores across 49 states and Canada, as well as an online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels specializes in arts and crafts supplies, custom framing, and a wide range of creative products. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. With a commitment to fostering creativity and innovation, Michaels aims to provide an inspiring experience to customers and team members alike. The... Show More
Job Requirements
- High school diploma or equivalent
- Experience with event planning or coordination preferred
- Ability to stand for long periods
- Ability to lift heavy boxes and access high shelves using ladders
- Good communication skills
- Ability to work weekends, nights, and early mornings
- Ability to perform physical activities including bending, reaching, and carrying
- Ability to work in a retail/public store environment
- Must comply with federal, state, and local legal requirements for employment
- Willingness to engage positively with customers and team members
Job Qualifications
- Experience working with children and children’s events
- Retail and/or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal communication and listening skills
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
- Ability to engage clients of all ages
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct party participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction and uphold cleanliness and safety standards before, during, and after events
- Help customers shop and locate products, provide solutions
- Provide fast and friendly checkout experience
- Promote and enroll customers in Rewards and Private Label Credit Card programs
- Educate customers on Voice of Customer surveys
- Assist with omnichannel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and positively with customers and team members
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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