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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.00 - $17.70
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
equal opportunity employment
Job Description
The Michaels Companies Inc. is a leading arts and crafts retail chain in North America, operating over 1,300 stores in 49 states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels is the go-to destination for creative projects, crafting, and celebration supplies. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, further enhancing Michaels' commitment to serving the needs of creative enthusiasts of all ages. At Michaels, the emphasis is on fostering creativity and bringing joy through crafting, making it an inviting and vibrant place to work. The culture thrives on collaboration, creativity, and... Show More
Job Requirements
- high school diploma or equivalent
- experience working with children and children's events
- retail or customer service experience
- ability to stand for long periods
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- good communication skills
- ability to work nights, weekends, and early mornings
- legal authorization to work in the United States
- ability to adhere to company policies and safety standards
Job Qualifications
- experience with children's events and working with children
- retail and/or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication as well as listening skills
- strong organizational skills and creative problem-solving abilities
- ability to handle job stress and interact effectively with others
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage clients of all ages and create an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and activities including face painting
- facilitate and implement party add-ons such as goody bags and balloons according to company standards
- communicate event details with clients and store team members
- complete administrative tasks such as answering emails, making phone calls and paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction for scheduled events
- uphold company cleanliness and safety standards before and after events
- help customers shop, locate products, and provide solutions
- provide fast and friendly checkout experience
- promote Rewards program and Private Label Credit Card enrollments
- educate customers on Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- participate in truck unload, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization (SISO) and AD set duties as assigned
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company policies
- interact respectfully and positively with customers and co-workers
- cross train in Custom Framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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