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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible schedule
Job Description
The Michaels Companies Inc. is a leading destination for creativity and celebration in North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, alongside robust online platforms at Michaels.com and Michaels.ca. As a specialty retailer, Michaels offers extensive craft supplies, custom and specialty framing merchandise through its subsidiary Artistree, and a wide array of creative products. The company prides itself on fueling the joy of creativity and celebration for its customers and fostering an inclusive, supportive work environment for its team members.
This role is located at a Mich... Show More
This role is located at a Mich... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in retail or customer service
- experience working with children and children’s events
- ability to stand for long periods
- ability to lift heavy boxes and use ladders
- good communication skills
- ability to multitask and manage multiple events
- dependable and positive attitude
- ability to work nights, weekends, and early mornings
- compliance with federal, state, and local legal requirements
- ability to maintain store cleanliness and safety standards
Job Qualifications
- Experience in retail or customer service
- ability to engage effectively with children and adults
- excellent people skills
- strong communication skills including written and verbal
- organizational and interpersonal skills
- creative problem-solving abilities
- ability to handle job stress
- willingness to learn additional skills like custom framing
- basic computer proficiency for administrative tasks
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients across a broad age range to create a fun and creative environment
- demonstrate and instruct craft projects and perform activities such as face painting
- facilitate party add-ons like goody bags and balloons
- communicate event details with clients and team members
- complete administrative tasks including answering emails and making phone calls
- adjust event plans based on client feedback
- ensure client satisfaction during events
- uphold company cleanliness and safety standards including setup and breakdown of events
- assist customers with product location and shopping
- provide fast and friendly checkout experience
- promote rewards programs and credit card enrollments
- educate customers on Voice of Customer surveys
- support omni-channel processes like BOPIS and SFS
- participate in truck unloading, stocking, and planogram implementations
- maintain merchandise recovery and store cleanliness
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- demonstrate positive interaction and respect in all customer and team member interactions
- participate in daily store cleanliness activities
- cross train in custom framing selling and production
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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