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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies Inc. is a leading North American destination for creativity and celebration, operating over 1,300 stores across 49 states and Canada, along with an online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels specializes in a wide range of crafting, framing, and creative supplies, attracting millions of customers who enjoy personal and artistic projects. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, further enhancing its position in the creative retail market. The company prides itself on fostering a creative environment where both Team Members and customers can explore... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders or similar equipment
- Capability to handle job stress and interact effectively with others
- Must be able to work nights, weekends, and early mornings
- Must comply with federal, state, and local legal requirements
- Ability to assist in cleaning and maintaining store areas
- Willingness to perform physically demanding tasks in a public retail setting
- Must be able to work in climate-controlled and some non-climate-controlled environments
Job Qualifications
- High school diploma or equivalent
- Experience in retail or customer service
- Experience working with children and children’s events
- Excellent communication skills including written, verbal, and listening skills
- Strong organizational and interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities like face painting
- Facilitate and implement party add-ons such as goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Ensure client satisfaction for all scheduled events
- Uphold cleanliness and safety standards during setup, event, and cleanup
- Assist customers in locating products and provide solutions
- Provide fast and friendly checkout experiences
- Promote Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer survey
- Assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and Company policies
- Interact positively and respectfully with customers and team members
- Cross trained in Custom Framing selling and production
- Participate in daily store cleanliness activities such as sweeping, vacuuming, and maintaining restrooms
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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