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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.90 - $19.70
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Employee assistance program
Job Description
The Michaels Companies Inc. is a leading destination for creativity and celebration with over 1,300 stores across 49 states and Canada, as well as a strong online presence through Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as a trusted name in arts and crafts, custom framing, and creative celebrations. The company also owns Artistree, a manufacturer of specialty framing products, reinforcing its commitment to providing quality and innovation to customers. Michaels' mission centers on fueling the joy of creativity and celebration for customers of all ages, from casual hobbyists to serious artists,... Show More
Job Requirements
- Ability to remain standing for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using a ladder or similar equipment
- Must satisfy federal, state, and local legal requirements for employment
- Availability to work nights, weekends, and early mornings
- Ability to perform physical activities required in a retail environment
- Willingness to engage with customers respectfully and positively
- Must be able to follow company policies and procedures
- If accommodations are needed, must communicate with supervisor for assistance
Job Qualifications
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others including guests and co-workers
- Excellent people skills
- Experience working with children and organizing children's events
- Strong communication skills including written, verbal, and listening
- Organizational, interpersonal, and creative problem-solving skills
- Retail and/or customer service experience
Job Duties
- Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in the completion of craft projects and perform face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails and making phone calls
- Adjust plans based on client feedback and needs
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards including setup and cleanup
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Support Omni channel processes like BOPIS and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Maintain merchandise recovery and perform Store in Stock Optimization
- Support shrink and safety programs
- Follow Standard Operating Procedures and company policies
- Maintain respect and positive interactions with customers and team members
- Cross train in Custom Framing selling and production
- Perform daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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