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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $10.50 - $14.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading North American specialty retailer of arts, crafts, framing, floral, and seasonal merchandise. Founded in 1973 and headquartered in Irving, Texas, the company operates over 1,300 stores across 49 states and Canada, offering an extensive variety of creative products to inspire customers and fuel their artistic passions. Michaels is recognized not only for its comprehensive product selection but also for its vibrant store environments and commitment to fostering creativity and celebration through community engagement. The company is dedicated to providing a welcoming and inclusive experience for customers of all ages, making artistic expression accessible and enjoyable for... Show More
Job Requirements
- Must have retail and/or customer service experience
- Must have experience working with children and children’s events
- Must have good communication skills
- Ability to handle job stress and interact effectively with others
- Ability to remain standing for long periods
- Ability to move throughout the store
- Ability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladders
- Must comply with federal, state, and local legal requirements
- Must be available for nights, weekends, and early mornings work shifts
Job Qualifications
- Retail and/or customer service experience
- Experience working with children and children’s events
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal communication
- Organizational skills
- Interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and perform face painting
- Facilitate party add-ons such as goody bags and balloons according to company standards
- Communicate with clients and store team members regarding events
- Complete administrative tasks including answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards before and after events
- Help customers shop, locate products, and provide solutions
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with others and project a positive image
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness including sweeping, vacuuming, dusting, and restrooms
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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