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Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
cross training opportunities
Job Description
Michaels is a leading destination for arts and crafts supplies, operating over 1,300 stores across North America. Established in 1973 and headquartered in Irving, Texas, Michaels is committed to fueling the joy of creativity and celebration for its customers. The company offers a comprehensive range of products including crafting materials, custom framing, and seasonal décor. Michaels prides itself on providing a welcoming and inspiring environment where hobbyists, artists, and families can find everything they need to create memorable projects and celebrations. The company values inclusivity and teamwork, fostering a culture where employees can grow and thrive while contributing to the... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail or customer service
- Ability to engage effectively with guests of all ages
- Good communication and listening skills
- Ability to handle job stress and work collaboratively
- Physical ability to stand for long periods and perform manual tasks
- Willingness to work nights, weekends, and early mornings as required
- Must comply with federal, state, and local employment laws
Job Qualifications
- Experience working with children and children’s events
- Retail or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and listening abilities
- Organizational and interpersonal skills
- Creative problem-solving skills
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with guests to create a fun and creative environment
- Demonstrate and instruct craft projects, perform face painting, and other activities
- Facilitate party add-ons such as goody bags and balloons
- Communicate effectively with clients and store team members
- Complete administrative tasks including answering emails and making phone calls
- Adjust event plans based on client feedback and ensure client satisfaction
- Maintain cleanliness and safety standards by setting up and breaking down events
- Assist customers with product location and provide solutions
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Cards enrollments
- Manage Omni channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and store optimization duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Maintain positive and respectful interactions with customers and team members
- Cross train in custom framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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