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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
The Michaels Companies Inc. is a leading North American retail company specializing in arts and crafts supplies. Established in 1973 and headquartered in Irving, Texas, Michaels has grown to operate over 1,300 stores across 49 states and Canada, along with a robust online presence through Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise. Michaels serves as the ultimate destination for creatives and celebrators seeking inspiration, tools, and materials to fuel their imaginations and bring their artistic visions to life. Known for fostering a welcoming and inclusive environment, Michaels is dedicated to supporting... Show More
Job Requirements
- High school diploma or equivalent
- Experience in retail or customer service
- Ability to stand for long periods and move around the store
- Ability to lift heavy boxes and access high shelves using ladders
- Ability to communicate clearly and positively with customers and coworkers
- Availability to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal requirements
- Ability to follow company policies and safety regulations
Job Qualifications
- Experience working with children and children’s events
- Retail and/or customer service experience
- Good communication skills including written, verbal, and nonverbal
- Strong organizational and interpersonal skills
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
- Creative problem-solving skills
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients by creating an environment of fun and creativity
- Demonstrate and instruct craft activities and perform party tasks such as face painting
- Facilitate party add-ons like goody bags and balloons
- Communicate event details with clients and store team members
- Complete administrative tasks such as emails, phone calls and paperwork
- Adjust event plans based on client feedback and create back-up plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Assist customers with shopping and locating products
- Provide fast and friendly checkout experiences
- Promote rewards program and credit card enrollments
- Educate customers on Voice of Customer surveys
- Support omnichannel shopping processes including BOPIS and SFS
- Participate in truck unloading, stocking, and merchandise maintenance
- Perform recovery, Store in Stock Optimization, and ensure compliance with policies
- Support shrinkage and safety programs
- Interact positively and respectfully with customers and team members
- Participate in custom framing selling and production
- Maintain store cleanliness through daily activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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