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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $17.25 - $20.30
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies Inc. is the leading destination for all things creative and celebratory in North America, operating over 1,300 stores across 49 states and Canada, as well as online at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for providing customers with a wide range of art and craft supplies, custom framing services through its Artistree manufacturing division, and an engaging retail experience that encourages creativity and self-expression. Michaels strives to fuel the joy of creativity and celebration, making it the go-to place for crafters, hobbyists, and families alike. The company values diversity,... Show More
Job Requirements
- High school diploma or equivalent
- Experience in event coordination or related field preferred
- Ability to stand for long periods and perform physical tasks such as bending and lifting
- Strong communication skills
- Ability to work flexible hours including nights, weekends, and early mornings
- Must comply with federal, state, and local legal requirements for employment
- Ability to provide excellent customer service
- Must be able to work in a public retail store environment
Job Qualifications
- Experience working with children and children’s events
- Retail or customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal communication
- Organizational and interpersonal skills
- Creative problem-solving abilities
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails and making phone calls
- Adjust plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experiences
- Promote Rewards programs and Private Label Credit Cards
- Educate customers on Voice of Customer survey
- Assist with Buy Online, Pickup in Store and Ship From Store processes
- Participate in truck unload, stocking, and planogram processes
- Complete merchandise recovery and store maintenance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and positively with customers and team members
- Cross-train in custom framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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