You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
employee discount
Dental Insurance
Health Insurance
Tuition Reimbursement
Paid Time Off
Vision Insurance
Job Description
Michaels is the largest arts and crafts retail chain in North America, operating over 1,300 stores across 49 US states and Canada. Founded in 1973 and headquartered in Irving, Texas, Michaels has become a premier destination for creative enthusiasts, offering a vast array of crafting materials, custom framing, and unique art supplies. The company is renowned for its commitment to fostering creativity and celebration, providing customers with everything they need to bring imaginative projects to life. At Michaels, employees play a vital role in delivering an unparalleled shopping experience by supporting creativity and enabling celebrations within their communities.
This o... Show More
This o... Show More
Job Requirements
- High school diploma or equivalent
- Previous retail or customer service experience
- Experience working with children and children's events
- Excellent communication skills including written, verbal, and nonverbal
- Strong organizational and interpersonal skills
- Ability to handle job stress and interact effectively with others including guests of all ages
- Ability to stand for long periods
- Ability to lift heavy boxes and access high shelves using ladders or equipment
- Ability to move throughout the store
- Willingness to work nights, weekends, and early mornings
- Must satisfy federal, state, and local legal requirements for employment in the U.S.
- Ability to perform physical tasks including bending, lifting, carrying, reaching, and stretching
Job Qualifications
- High school diploma or equivalent
- Previous retail or customer service experience
- Experience working with children and coordinating children's events
- Excellent written, verbal, and nonverbal communication skills
- Strong interpersonal and organizational skills
- Creative problem-solving ability
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with diverse groups
- Knowledge of retail operations and customer experience practices
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct participants in craft projects and activities such as face painting
- Facilitate and implement party add-ons like goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust plans and events based on client feedback and needs
- Create backup or emergency plans for events
- Ensure client satisfaction for scheduled events
- Set up, break down, and clean before and after each event
- Help customers shop and find products
- Provide fast and friendly checkout experiences
- Promote and enroll customers in Rewards program and Private Label Credit Cards
- Educate customers about the Voice of Customer survey
- Assist with omni-channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking, and planogram processes
- Maintain merchandise recovery and store cleanliness
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully with customers and team members
- Cross-train in Custom Framing selling and production
- Perform daily store cleaning tasks
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All