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Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a leading retail company specializing in arts and crafts supplies, providing a wide selection of products to inspire creativity and celebration across North America. Established in 1973 and headquartered in Irving, Texas, Michaels operates more than 1,300 stores throughout 49 states and Canada, as well as an active online marketplace. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise. Michaels is widely recognized as the best destination for creative materials and celebratory items, serving people with diverse interests, skill levels, and projects ranging from home decor to personalized gifts and handmade crafts.
At ... Show More
At ... Show More
Job Requirements
- High school diploma or equivalent
- retail or customer service experience required
- ability to remain standing for long periods
- ability to lift heavy boxes and access high shelves
- good communication skills
- experience working with children and managing children’s events
- ability to handle job stress and interact effectively with others
- must be able to perform physical duties including bending, carrying, reaching, and stretching
- ability to comply with federal, state, and local legal requirements
- willingness to work nights, weekends, and early mornings
Job Qualifications
- High school diploma or equivalent
- retail or customer service experience
- experience working with children and children’s events
- strong communication skills including written and verbal
- organizational skills
- interpersonal and creative problem-solving skills
- energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct participants in craft projects and activities
- facilitate party add-ons to company standards
- communicate events with clients and store team members
- complete administrative tasks such as answering emails and paperwork
- adjust plans based on client feedback
- create backup plans
- ensure client satisfaction for scheduled events
- uphold store cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout
- engage customers in rewards program enrollment
- educate customers on voice of customer survey
- assist with omni channel processes including BOPIS and SFS
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and maintenance
- perform store in stock optimization and AD set duties
- support shrink and safety programs
- adhere to standard operating procedures and company policies
- interact respectfully with customers and team members
- cross trained in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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