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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.90 - $19.70
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
The Michaels Companies, Inc., is a leading arts and crafts retail chain operating over 1,300 stores across 49 states and Canada. Established in 1973 and headquartered in Irving, Texas, Michaels has grown to become the premier destination for crafting enthusiasts, artists, and families looking to explore creativity and celebrate art in all its forms. The company also owns Artistree, a specialty manufacturer renowned for custom and specialty framing products. Michaels is deeply committed to fostering a culture of creativity and inclusion, where every team member is empowered to contribute to a vibrant retail environment. Known for providing an extensive selection... Show More
Job Requirements
- High school diploma or equivalent
- Prior retail or customer service experience required
- Experience working with children and children’s events
- Ability to stand for long periods and perform physical tasks including lifting and reaching
- Good communication skills
- Ability to work varied hours including nights, weekends, and early mornings
- Must comply with federal, state, and local legal job requirements
- Ability to perform administrative and operational duties
- Must be able to engage customers positively and respectfully
- Physical capability to work in a retail store environment including outdoor tasks when needed
Job Qualifications
- Experience in retail or customer service
- Experience working with children and children's events
- Excellent communication skills including written, verbal, and listening
- Strong organizational and interpersonal skills
- Creative problem-solving abilities
- Energetic and enthusiastic personality
- Ability to handle job stress and interact effectively with others
- Knowledge of event coordination or similar roles preferred
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage guests of all ages by creating fun and creative environments
- Demonstrate and instruct craft projects and party activities including face painting
- Facilitate party add-ons such as goody bags and balloons to company standards
- Communicate effectively with clients and store team members
- Complete administrative tasks such as answering emails, making phone calls, and paperwork
- Adjust event plans based on client feedback and create contingency plans
- Ensure client satisfaction for scheduled events
- Maintain cleanliness and safety standards before, during, and after events
- Assist customers with product location and provide solutions
- Provide fast and friendly checkout experiences
- Promote rewards programs and handle enrollments
- Support omni-channel processes including Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking, and merchandise recovery
- Adhere to company policies and safety programs
- Maintain store cleanliness including sweeping, vacuuming, and restroom upkeep
- Cross trained in custom framing selling and production
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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