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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $15.16 - $17.70
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Employee assistance program
Job Description
Michaels is a leading arts and crafts retail company, renowned for being the premier destination for creative enthusiasts across North America. Established in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores throughout 49 states and Canada, along with an extensive online presence via Michaels.com and Michaels.ca. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. At its core, Michaels is dedicated to fueling the joy of creativity and celebration, providing customers with access to a broad range of crafting supplies, unique products, and expert services to inspire artistic expression and meaningful celebrations.... Show More
Job Requirements
- Must be available to work nights, weekends, and early mornings
- ability to remain standing for long periods
- ability to move throughout the store
- ability to bend, lift, carry, reach, and stretch
- ability to lift heavy boxes and access high shelves with ladder or similar equipment
- meet federal, state, and local legal employment requirements
- willingness to work in a public retail store setting
- ability to maintain positive and respectful interactions even in difficult situations
- able to uphold company policies and standards
- able to perform physical tasks required for store maintenance and event setup
- must be able to engage with guests of all ages
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- strong listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct party participants in craft projects and activities such as face painting
- facilitate and implement party add-ons including goody bags and balloons to company standards
- communicate events with clients and store team members
- complete administrative tasks including answering emails and making phone calls
- adjust plans and events based on client feedback and needs
- create backup or emergency plans as needed
- ensure client satisfaction for events
- uphold cleanliness and safety standards
- help customers shop and locate products
- provide fast and friendly checkout experience
- engage customers on rewards programs and credit cards and complete enrollments
- educate customers on Voice of Customer survey
- assist with omni channel processes such as Buy Online Pickup in Store and Ship From Store
- participate in truck unload, stocking and planogram processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization and AD set duties
- support shrink and safety programs
- adhere to SOPs and company policies
- interact respectfully with others and promote company values
- cross trained in custom framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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