Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $20.00 - $26.00
Work Schedule
Standard Hours
Benefits
Fantastic culture
401k
Health Insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Paid vacation
sick leave
Employee Discounts
company events
training programs
excellent training and career advancement opportunities
Job Description
Velocity Vehicle Group (VVG) is a leading commercial truck dealership recognized for representing a premium brand in the medium to heavy truck categories. Situated as an industry frontrunner, VVG delivers a comprehensive range of services to truckers, owner-operators, fleets, and commercial companies alike. Their full-service approach encompasses an exceptional sales team, highly qualified technicians, and an extensive parts inventory, ensuring that customers have a seamless, one-stop experience for their truck needs. VVG also features leasing and rental options along with financial services that further broaden its appeal and utility to clients, making it the premier destination for truck purchasing and... Show More
Job Requirements
- Must be able to lift up to 50 pounds at times
- Must be able to pass post offer drug test and physical
Job Qualifications
- High school diploma or equivalent
- Three years or more experience with heavy-duty trucks and parts
- OEM dealer experience
- Demonstrated knowledge of truck engines, transmissions and rear axles
- Knowledge of after-market vendors
- Excellent customer service skills
- Strong communication skills
- Knowledge of supplies, equipment and mechanical parts
- Proficient in relevant computer applications
- Required language proficiency to effectively communicate with customers
- Experience in customer service environment preferred
- Data entry and strong typing skills preferred
- Ability to effectively listen
- Ability to interpret customer needs
- Self-motivated
Job Duties
- Sells products for the repair of trucks according to customers' needs
- Sells services for the repair of trucks to meet customer needs
- Maintains customer goodwill by greeting and acknowledging all customers
- Answers customer inquiries
- Fulfills customer requests
- Sells additional parts and services by recognizing opportunities to up-sell
- Follows prescribed cash, credit and check processing procedures of the dealership
- Pulls parts for customers
- Receives returns from customers
- Assists in keeping parts department clean and orderly
- Records all sales and/or customer transactions
- Assists Parts Manager with merchandise displays
- Maintains the retail sale floor and displays to meet or exceed the dealership's standards and customer satisfaction
- Performs routine housekeeping tasks that maintain and enhance the cleanliness of products and the retail sales area
- Uses dealership equipment and resources safely and proficiently
- Greets customers immediately in a courteous manner
- Assists in resolving customer complaints and concerns and ensures the problem is corrected to the customer and dealership's satisfaction
- Treats customers fairly and honestly and demonstrates company's commitment to superior customer service and ethical business practices
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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