Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Employer-paid life insurance
Employer-paid disability insurance
Paid Time Off
401(k) Plan
Wellness center membership
YMCA membership
Tuition Reimbursement
Employee assistance program
flexible spending accounts
RTD EcoPass
Job Description
Frasier has been a cherished part of the Boulder community since 1960, operating as a nonprofit 501(c)(3) life plan retirement community focused on providing a full continuum of care to nearly 500 residents. The community offers independent living, assisted living, memory support, skilled nursing, and long-term care, all supported by a holistic approach to wellness that promotes a high quality of life for its residents. Frasier stands out for its dedication to trust, care, and innovation, blending a rich history with forward-thinking initiatives designed to meet the evolving needs of its community. The organization's core values center around fostering community,... Show More
Job Requirements
- High school diploma or equivalent preferred
- prior experience in a host, front-of-house, or customer service role preferred but not required
- availability to work weekends and holidays as needed
- ability to work in a fast-paced environment and stay composed under pressure
- reliable and punctual
- professional appearance and demeanor
- up-to-date COVID-19 vaccine
- annual influenza vaccine
- TB test
- drug screen
- background check
Job Qualifications
- High school diploma or equivalent preferred
- prior experience in a host, front-of-house, or customer service role preferred but not required
- strong communication and interpersonal skills
- ability to work in a fast-paced environment and stay composed under pressure
- professional appearance and demeanor
- outgoing personality and genuine enjoyment of interacting with people
- detail-oriented with strong organizational abilities
- reliable and punctual
- ability to work independently as well as part of a team
- availability to work weekends and holidays as needed
Job Duties
- Greet and seat residents and guests in a warm, friendly, and professional manner
- coordinate seating flow to ensure efficient service and minimize wait times
- escort guests to tables, giving special attention to reservations, preferences, or accessibility needs
- answer phones, take reservations, and provide accurate information to residents and guests
- manage reservations, walk-ins, and waitlists to optimize table turnover
- take carry-out orders and deliver meals to residents in a timely and courteous manner
- communicate effectively with servers, kitchen staff, and management to ensure seamless dining room operations
- provide exceptional customer service, with a strong focus on resident satisfaction
- address questions or concerns promptly and escalate issues to management when appropriate
- maintain an organized and clean host area, including menus, seating charts, and reservation logs
- monitor dining room appearance and assist with light bussing or resetting tables as needed
- follow all facility policies, including safety, sanitation, and resident confidentiality
- assist servers and dining staff during peak times by running beverages and restocking supplies
- support special events, large group dining, and holiday meals as needed
- contribute to a team-oriented environment by helping wherever needed
- accurately log reservations, preferences, and carry-out orders in the POS or reservation system
- track and share resident feedback with management for continuous improvement
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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