Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $15.00
Work Schedule
Weekend Shifts
Benefits
401(k) retirement plan
Double-time holiday pay
Team Member Travel Program
on-demand pay
competitive hourly wage
Job Description
The Hampton Inn Appleton Fox River Mall Area is a well-established hotel located conveniently just 2 miles from the Appleton International Airport and easily accessible via Interstate 41. This hotel is managed by Aileron Management, a company that values the growth and development of its employees. At the Hampton Inn Appleton, the emphasis is on creating a supportive and enjoyable work environment where team members are encouraged to pursue successful careers. The company culture is described as fun and engaging, with competitive benefits and numerous opportunities for career advancement. Beyond being a place of accommodation for travelers, the Hampton Inn... Show More
Job Requirements
- Must be at least 18 years old
- Must be able to work weekend and holiday shifts
- Ability to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, communicate and listen
- Occasionally lift or move up to 20 pounds
- Reliable and punctual
- Ability to operate hotel vehicles in a safe manner according to established laws
Job Qualifications
- High school diploma or equivalent preferred
- Previous hotel experience preferred
- Customer service experience preferred
- Ability to operate computer reservation systems
- Good communication and interpersonal skills
- Valid driver's license if performing guest transportation duties
Job Duties
- Greet and interact with guests in a warm, friendly and professional manner
- Use computer system to make reservations, check-in and check-out hotel guests, and process payments
- Provide highest level of service by anticipating, listening attentively, and responding promptly to guest's needs
- Promptly handle guest service requests and guest complaints to meet and exceed guest expectations
- Respond to guests' inquiries about the hotel and local area services and attractions providing accurate information
- Listen attentively to guests and assist in resolving issues or concerns
- Transport guests safely to and from designated and approved locations using official hotel vehicles
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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